Lifeline / Link-Up Program

Quality telephone service is important to our neighbors in Eastern Kentucky. SouthEast Telephone is
now participating in two programs that can decrease monthly telephone bills for qualifying customers.
Lifeline, provided through the Kentucky Public Service Commission, is a program that offers a discount
on local telephone service for eligible customers. The Link-Up Program is also being offered
and can cover some of the expenses associated with telephone installation charges.

Eligibility Requirements

You may be eligible for these services if you participate in any of the following programs:
• Medicaid
• Low Income Home Energy Assistance Program (LIHEAP)
• Food Stamps
• Federal Public Housing
• Supplemental Security Income (SSI)
• Temporary Assistance to Needy Families Program (TANF)
• National Free School Lunch Program (NSL)

Before a customer can be enrolled in the Lifeline or Link-Up programs, they must provide official
documentation of their participation in one of the above eligible programs.

Also, eligible persons must have paid or made payment arrangements on any outstanding balance for
the telephone service at their current residence.

Enrollment in the Program

As always, SouthEast Telephone is dedicated to helping you, our valued customers, with any questions
or concerns you may have. If you would like to enroll in the Lifeline or Link-Up Programs, or if
you would like more information on either program, please contact us at 888-364-9000.