Conference On Demand
Steps To Placing a Teleconference Call
The Moderator notifies the participants of the conference call. Please be sure to include the following information in your participant's notification.
- Date of the Call
- Time of the Call
- The 800 Dial in number is 800-373-0950
- Participant Pass code number
When it is time to place the call all participants will call the 800 Dial in number. After the call is answered you will hear the following greeting.
" Thank you for calling the Conference Center, after the tone please enter your pass code, followed by the # sign. If you require operator assistance during this teleconference please press * 0."
- After the tone enter your 6 digit pass code number
- And then Press the # key
- You will hear the next greeting say "Your pass code has been accepted. You are now entering the conference"
- Instruct your participants to enter their 6 digit Participant pass code number
- And then Press the # key
- The greeting will then say "You are now entering into the conference"
- Participants will hear music on hold until the moderator enters the call
- Once the moderator enters the call all parties will be connected
- There must always be one Moderator for the call. Without a moderator the participants will not be connected
- Lastly, in case of an emergency, any participant can dial the RCI emergency number 800-665-8642
Important: Only the moderator uses the Moderator PIN #. He or she will be the person who controls the conference call. The moderator has the ability to control the Moderator Features see page 2. Please note: The Moderator pass code should be kept confidential from your participants.
Conference On Demand Feature Keys
PARTICIPANT FEATURES ONLY
A Participant may activate the features below during a conference call by pressing the appropriate feature keys
| Participant Feature | Feature Key |
| To request Operator Assistance | *0 |
| To Mute/Un-mute your line | *99 |
MODERATOR FEATURES ONLY
The conference call moderator may activate any of the features below during the conference call. To activate the feature press the appropriate feature key.
| Moderator Feature | Feature Key |
| Mute all Conference participants (Except Moderator) | * 2 |
| Lock Conference from unwanted listeners | * 3 |
| Pause/Un-pause Recording | * 7 |
MODERATOR CONTROL MENU
ALL PARTICIPANT FUNCTIONS
| OPTIONS | FUNCTION |
| *0 | Request Assistance |
| *6 | Leave Conference |
| *99 | Mute/Unmute Line |
MODERATOR QUICK KEY CONTROL OPTIONS FROM CONFERENCE
| OPTIONS | FUNCTION |
| *2 | Mute all Conferees (Except Moderator) |
| *3 | Lock Conference From Unwanted Listeners |
| *7 | Pause/Unpause Recording |
MODERATOR MENU: WHILE IN CONFERENCE PRESS *# TO GET THE MODERATOR MENU
| OPTIONS | FUNCTION |
| 1 | List # (and Roll Call, if enabled) of participants (Moderator not included) |
| 2 | Conference Locking Menu (1 = Lock, 2 = Cancel) |
| 3 | Intercept Last Caller for a One on One conversation |
| 4 | Mute Option (Moderator can mute only his own line through this function Quick Key Control (*99) for quicker access |
| 5 | Recording Menu Moderator can start Recording (to pause/upause, use *7 above) Playback is accessed by calling 1-800-428-6051 and entering system generated reference number |
| 6 | Exit Menu and return to conference |
| 7 | Project Code Entry |
All rights reserved.
